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TERMS AND CONDITIONS

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In these Terms and Conditions, “the Company” refers to Veteran Helpline (“VH”), a trading style of Rees Clayton Solicitors, of The Ace Enterprise Centre, Cross Street, Nelson, Lancashire, BB9 7NN, England.

Definitions

Use of the Veteran Helpline website is conditional upon your acceptance of these Terms, together with our Privacy Policy and Cookies Policy.

By accessing or using the website, you confirm that you accept these Terms, whether or not you choose to engage with our services.

VH reserves the right to amend these Terms at any time without notice. Any changes will take effect immediately once published on this page. Your continued use of the website constitutes acceptance of any amended Terms.

IF YOU DO NOT ACCEPT THESE TERMS, YOU MUST NOT USE THIS WEBSITE.
These Terms are issued by Rees Clayton Solicitors, which operates the Veteran Helpline website and services.

1. Licence and Use of Website Content

1.1 Permitted Use

You may print or download extracts from this website for your lawful, personal, and non-commercial use, provided that:

  • No content is modified

  • Graphics are not used separately from accompanying text

  • All copyright and proprietary notices are retained

1.2 Intellectual Property

All content on this website, including text, images, design, layout, software, audio, video, and graphics, is owned by or licensed to the Company.

You may not copy, reproduce, distribute, modify, transmit, commercially exploit, or create derivative works from any content without prior written permission.

Any unauthorised use will automatically terminate your right to use the website, and you must immediately destroy any downloaded or printed materials.

1.3 Trademarks

All trademarks, service marks, and intellectual property appearing on the website are owned or used under licence by the Company. Use of the website does not grant you any rights in respect of such intellectual property.

1.4 Restrictions

No part of the website may be reproduced, stored, or included in another website or electronic system without prior written consent.

1.5 Reserved Rights

All rights not expressly granted are reserved.

2. Service Access

2.1 Availability

VH endeavours to ensure continuous access to the website but does not guarantee uninterrupted availability.

2.2 Suspension

Access may be suspended temporarily, without notice, for maintenance, system failures, or reasons beyond VH’s control.

3. Visitor Materials and Conduct

3.1 User Submissions

Any material you submit (excluding personal data covered by our Privacy Policy) is considered non-confidential and non-proprietary. VH may use such material freely for lawful purposes.

3.2 Prohibited Content

You must not post or transmit any material that is:

  • Offensive, defamatory, obscene, abusive, or discriminatory

  • Unlawful or infringes third-party rights

  • Technically harmful (including malware or viruses)

  • Submitted without required permissions or licences

3.3 Misuse

You must not misuse the website, including attempting unauthorised access or hacking.

3.4 Law Enforcement

VH will cooperate fully with law enforcement or court orders requiring disclosure of information relating to misuse of the website.

4. Links to and from Other Websites

4.1 Third-Party Links

Links to third-party websites are provided for convenience only. VH does not control or endorse such sites and accepts no responsibility for their content.

4.2 Linking to VH

You may link to the VH homepage only if you:

  • Do not alter the VH logo

  • Do not imply endorsement

  • Do not misrepresent your relationship with VH

  • Do not link from offensive or unlawful websites

4.3 Revocation

VH reserves the right to revoke linking permission at any time.

4.4 Indemnity

You agree to indemnify VH against losses arising from unauthorised linking.

5. Electronic Communications

By using the website or contacting VH electronically, you consent to receiving communications electronically. All electronic communications satisfy legal requirements for written communication.

6. Indemnity

You agree to indemnify VH against all losses, costs, or claims arising from:

  • Your use of the website

  • Breach of these Terms

  • Submission of unlawful or infringing material

VH reserves the right to control any defence relating to such claims.

7. Disclaimers

7.1 Accuracy

While VH endeavours to ensure accuracy, we make no warranties regarding completeness or accuracy of website content. Content may be updated or withdrawn without notice.

7.2 No Warranty

The website is provided “as is”. To the fullest extent permitted by law, VH excludes all implied warranties including fitness for purpose and reasonable care.

8. Liability

8.1 Exclusions

VH shall not be liable for:

  • Indirect or consequential losses

  • Business losses or interruption

  • Loss of data, profits, goodwill, or opportunities

8.2 Non-Excludable Liability

Nothing in these Terms limits liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot be excluded by law

8.3 User Responsibility

You assume responsibility for any damage to devices or data resulting from use of the website.

9. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and VH. Any failure to enforce a provision shall not constitute a waiver.

If any provision is deemed unenforceable, the remaining provisions shall remain in force.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

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